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Commuters hit by day of chaos on railway between Reading and London – Get Reading

Train bosses have apologised after a day of chaos caused by overhead electrical wiring damage and trespassers on the line between Reading and London.

The issues affected passengers on Tuesday, May 28, as commuters headed back to work after the Bank Holiday.

At around 6.50am, Network Rail warned of delays and cancellations due to damaged overhead electrical wiring on the train route between Reading, Berkshire and London Paddington .

But the worst delays came during the evening rush hour, as commuters tried to head home.

Problems with the overhead electrical wiring persisted, and there were reports of trespassers on the tracks between Slough and Paddington.

Great Western Railway (GWR), which conducts trains on the route, first reported the problems at 4.38pm via its GWR Help Twitter account.

The trespassing shut the line from Ealing Broadway to London Paddington for around two hours.

Delays and cancellations ran well into the evening , with the 7.57pm, 8.02pm and 8.56pm trains from Reading to Paddington all being cancelled.

For commuters heading back from the capital to Reading, at least two trains were cancelled in the evening, at 8.15pm and 8.22pm.

On Wednesday, May 29, GWR warned there might be more delays, but most services have been running as normal.

A spokesman for GWR apologised for the delays, and directed passengers to the train company's delay compensation scheme .

He said: "We're really sorry if you were caught up in the disruption yesterday, and if you were you could be entitled to a refund under our Delay Repay scheme.

"Launched in April, Delay Repay allows passengers holding single, return or weekly tickets to claim money back if their journey is disrupted by 15 minutes or more, whatever the cause, and we would urge those travelling yesterday to get in touch."

"Meanwhile, those holding season tickets will continue to be recompensed through their renewal discount scheme."

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