On Your Side recovers over $51K for viewers in March

PHOENIX (3TV/CBS 5) — CJ Karas and her husband Bill paid £25,000 for an 18-day cruise leaving in Sydney. But just before their big trip, the couple says Oceania Cruises sprung news they were not expecting. “About three weeks ago, I received an email on a Friday afternoon,” CJ remembers being told. “It said, you know, these are the requirements for your trip. And it was, ‘You have to be vaccinated in order to embark on a cruise in Sydney.'”

CJ and Bill have medical conditions that prevent them from having the COVID-19 vaccination, and they said they were never told about the requirement until their vacation was approaching.

When Oceania refused to return the couple’s £25,000, they contacted On Your Side, and we reached out to the cruise line.

We told them the medical requirements on the company’s website had not been updated since 2018. After that, CJ and Bill say the cruise line returned all £25,000. They say it only happened with the help of On Your Side. “It’s a multi-billion dollar company and we’re just the little people,” CJ says. “And they don’t care.”

On Your Side also helped a retired U.S.

Army Colonel named Robert Julian. After seeing an ad for Consumer Cellular, he decided to take them up on their offer to try them with a “100% risk-free guarantee.” When the veteran didn’t like the service, he canceled and mailed them back their iPhone. But they sent it back saying it was scratched and that he was on the hook for the £900 iPhone.

Frustrated, Robert contacted On Your Side and once we got a hold of Consumer Cellular, they looked into the issue and decided Robert wouldn’t have to pay for that £900 phone. “Once Gary Harper got involved, he said I’ll get back to you in a few days.

And two days later, ‘boom!'” Julian said. “It was over. Consumer Cellular called and said you’re going to get your money back.”

And finally, On Your Side helped Brenda Holt get £400 returned. She had purchased four £100 Visa gift cards from Fry’s, only to find out later the cards had absolutely no money on them.

Fry’s investigated after we asked and the company returned Brenda’s £400.

Brenda says it only happened with the help of On Your Side. “Well, I told you when I met you, that I’ve been watching you,” she said. “I’ve been watching you, and I knew that you could do it. And so now, I know that you’re on my side. So, if I have any other issues, you might be hearing from me again.

I hope I don’t, but if I do, you’ll be hearing from me again. You can believe that.”

And when you add up all the money On Your Side was able to recover for our viewers during the month of March, it totals £51,110. And for the entire year so far, it comes to £199,292.

Copyright 2023 KTVK/KPHO.

All rights reserved.

beaverbrooks listed on couponmatrix.ukhoover listed on couponmatrix.ukjd-sports listed on couponmatrix.ukmankind listed on couponmatrix.ukuk-meet-and-greet-airport-parking listed on couponmatrix.ukputtstars listed on couponmatrix.uk
beaverbrooks listed on couponmatrix.ukFor the past 100 years, Beaverbrooks has blessed families with high-quality heirlooms and exquisite accessories. From watches to wedding rings, Beaverbrooks stocks a huge range of dazzling diamonds and glamorous gems, perfect for marking any milestone. With your Beaverbrooks voucher code added on, you’re sure to be over the moon with the price of your precious investment and will want to buy more! Whether it’s sparkles or simplicity you’re after, you’re sure to find it all at Beaverbrooks.
hoover listed on couponmatrix.ukPut your home in the trusted hands of the century-old innovators at Hoover. With an extensive collection of vacuum cleaners to suit home and areas of all sizes, pick your preferred cleaning appliance for less with our best Hoover deal at Groupon. Whether you want a cordless, upright, handheld or even a steam mop, find affordable cleaning tools for you and your humble abode with Hoover. You could even keep your air clean with an air purifier should you choose – Hoover host them too!
jd-sports listed on couponmatrix.ukThere are few staples of UK sportswear more affordable and reliable than JD Sports. A marketplace where the likes of adidas, Nike and Puma are sold at incredibly reasonable prices, be sure to use a JD discount code when shopping to bag the best deal on high-profile clothing and footwear. Be you a morning runner, a regular at the gym or a football fanatic, suit up in the sportswear you need to succeed with JD Sports.
mankind listed on couponmatrix.ukHelping men unleash the handsome devil inside, the folks at Mankind are committed to providing a fuss-free, relaxed shopping experience for guys who might otherwise be unwilling to chat about their dandruff or dark circles. Help cut the cost of male fragrances and hair-care with a Mankind discount code and bag a bargain on a treasure trove of grooming products. Guys can peruse a wide selection of skin creams to give their face a subtle perk, from moisturisers and suncare to night treatments and masks.
uk-meet-and-greet-airport-parking listed on couponmatrix.ukWhen you’re jetting off on a holiday abroad, the last thing you want to do is stress about what to do with your car. Thankfully, with your Meet and Greet discount code, you can relax as one of their professional and fully licenced chauffeurs take care of the hassle for you. Meet your chauffeur at the airport and head straight off to your check-in desk whilst they safely park your car, ready to return it to you when you get home. It's as easy as that!
puttstars listed on couponmatrix.ukWhen some good old-fashioned crazy golf takes your fancy, think only of Puttstars. Experts in crafting elaborate courses for families and friends to enjoy, you can indulge in some of their mini golf madness for a fraction of the price by using the latest Puttstars promo code from Groupon. Whether you come for the difficult obstacles, the arcade machines or just to make some memories, rest assured you’ll find nothing but fun when taking a trip to Puttstars.