EEDC assures customers of fortified electricity network

The Enugu Electricity Distribution Company (EEDC) has assured its customers of a fortified electricity network for maximal electricity delivery and service within its franchise areas. The Managing Director of EEDC, Mr. Praveen Chorghade, gave the assurance at a Wednesday EEDC Customers Interactive Session held in Enugu.

Chorghade noted that the company was working around the clock to ensure that all impediments disturbing the network, both technical and natural, were sorted out soon, adding that the customers would soon experience optimal service. He explained that threats to the EEDC network would be a thing of the past when the company completes its ongoing robust and extensive maintenance on its network soon. “I must commend you, our esteemed customers, for believing in the company and protecting electrical installations and facilities from vandals within your neighourhoods and communities,” he said.

According to him, EEDC is prioritizing customer complaints even as we move forward to have a seamless complaint-addressing system through electronically enabled devices. He, however, urged customers to download the “EEDC Connect App” from Google play-store, make their complaint anywhere, and get instant response and action on the complaint so made. Speaking, Mr Vincent Ekwekwu, Chief Technical Officer of EEDC, called on customers having electricity debt burden to take advantage of the ongoing Accelerated Settlement of Arrears Project (ASAP) to get a discount on their debt.

Ekwekwu explained that the discount being offered by EEDC is a sort of incentive to spur the customer to pay up, “since no customer naturally enjoys debt hanging on his or her neck”. “If you pay gradually, there is an incentive for paying gradually; and if you pay back the debt in bulk, there is also an incentive for bulk payment. “So it is a means of removing some burdens from our customers so that they can pay and enjoy electricity supply effectively,” he said.

The chief technical manager said that vandalism of electrical installations/facilities had been a serious issue to EEDC, adding that we used the interactive session to highlight extensively on it as our customers are also stakeholders in the electricity business. “We sought their help and that of the various vigilante groups to continue to help us (both EEDC and customers) to ensure that they monitor and question any unauthorized person getting close or moving around electricity installations around their neighbourhood/community. “We cannot be everywhere as a company; but where our facilities and installations are located are closer to our customers and helping us would give a clear-cut win-win situation for everybody,” he said.

He also called on customers to take advantage of the ongoing mobile Meter Asset Provider (MAP) metering programme and ensured prepaid meters are installed for them. According to him, under the mobile MAP programme, prepaid meters are installed the same day once a reimbursable payment is made after customer’s provision of means of identification and electricity bill. One of the customers, Mr Okwudili Ene, said that there was a need for EEDC to energise the transformer in his street within the Amaechi Awkunannaw axis of Enugu since the people of his street had made efforts to pay up their debts.

Also Read: Ene also requested for an additional transformer for his area as the one current serving seems to be overloaded going with the number of customers connected to the transformer. Another customer, Mr Obinna Ugwu, urged EEDC to get its mobile MAP meter programme to Garki area for people within that axis of Enugu metropolis to enjoy instant and one-shop pre-paid meter installation.

However, bulk of the customers coming from outside the metropolis requested de-bulking of their transformers, installation of more transformers and if possible, placing everybody on pre-paid meters.

Tags:

bhs listed on couponmatrix.ukeharmony listed on couponmatrix.ukfragrance-direct listed on couponmatrix.ukfurniture-123 listed on couponmatrix.ukgive-me-cosmetics listed on couponmatrix.uknba-league-pass listed on couponmatrix.uk
bhs listed on couponmatrix.ukFrom high-street icon to online powerhouse, British Home Stores (or BHS) has adapted well to shopping over its near ten decade tenure. Now specialising in home lighting and textiles, customers can make the most of the latest BHS discount code and secure savings on their new home essentials. Whether you’re a first-time house buyer or a dedicated interior designer, find the right light for your passion project with BHS.
eharmony listed on couponmatrix.ukeHarmony is a dating website unlike any other. Using their unique Compatibility Matching System, the site aims to help single men and women have the best chance of finding a long and happy relationship. eHarmony was started by Dr Neil Clark Warren, a psychologist specialising in crisis counselling for couples, so you can feel confident that their Matching System has been made by someone who really understands how relationships work. With your eHarmony promo code, you can give yourself the best chance to find love for less. What are you waiting for?
fragrance-direct listed on couponmatrix.ukIf you like to keep things simple, direct and – most importantly – reasonably priced, then there is no better alternative for your beauty needs than Fragrance Direct. Removing the middle men from the process entirely, Fragrance Direct brings you the best in beauty products and fragrances at a fraction of the prices you’ll find elsewhere especially with a Fragrance Direct discount code from us. Stocking big brand names for less across a full range of beauty products, Fragrance Direct stocks everything from skincare and make up to electronics and hair products in addition to fragrance so you are sure to find your joy in no time!
furniture-123 listed on couponmatrix.ukSearching for a settee? Looking for some lighting? Let Furniture123 take a weight off your shoulders with their fabulous selection of soft furnishings, beautiful decor, garden accessories and more all in one place on the website for your convenience. With a Furniture 123 discount code in hand as you head to the checkout, you’re going to be in for some unbelievable savings and crazy reductions on fabulous furniture!
give-me-cosmetics listed on couponmatrix.ukShop natural, cruelty-free beauty for less with Give Me Cosmetics—this skincare and beauty brand has been making waves with its incredible masks, scrubs and treatments for hair, face and body. The brand has a total ban on animal testing too, so you can shop with peace of mind that no furry friends have been harmed in the process. Make the most of a Give Me Cosmetics discount code to cut the cost of your next skin-saving haul—if you’re after a beauty boost, our offers will help you save big!
nba-league-pass listed on couponmatrix.ukThe NBA League Pass is the perfect way to keep up with your favourite basketball team. You can watch live games, get access to exclusive content, and much more. Plus, with an NBA League Pass promo code, you can save even more on your subscription. Even if you miss a match, the dozens of archived NBA games the pass provides – along with the ability to download them to view offline – allow to get caught up whenever you please. At Groupon, we work hard to find the best NBA League Pass promo codes and discounts. We search the web for the latest coupons and deals, so you can be sure you're getting the best savings on your subscription. Plus, we'll keep you updated on any special offers and seasonal discounts, so you can always stay up-to-date on the best ways to get top basketball content at the lowest possible price. One of the best things about NBA League Pass is the trial code. With this code, you can get a free 7-day sample of the service. This is a great way to test out the service and see if it's right for you without having to put any of your own money on the line. You can even start a trial period before a big game, so you can sample all the Pass perks whilst watching your favourite teams throw down.