EEDC assures customers of fortified electricity network

The Enugu Electricity Distribution Company (EEDC) has assured its customers of a fortified electricity network for maximal electricity delivery and service within its franchise areas. The Managing Director of EEDC, Mr. Praveen Chorghade, gave the assurance at a Wednesday EEDC Customers Interactive Session held in Enugu.

Chorghade noted that the company was working around the clock to ensure that all impediments disturbing the network, both technical and natural, were sorted out soon, adding that the customers would soon experience optimal service. He explained that threats to the EEDC network would be a thing of the past when the company completes its ongoing robust and extensive maintenance on its network soon. “I must commend you, our esteemed customers, for believing in the company and protecting electrical installations and facilities from vandals within your neighourhoods and communities,” he said.

According to him, EEDC is prioritizing customer complaints even as we move forward to have a seamless complaint-addressing system through electronically enabled devices. He, however, urged customers to download the “EEDC Connect App” from Google play-store, make their complaint anywhere, and get instant response and action on the complaint so made. Speaking, Mr Vincent Ekwekwu, Chief Technical Officer of EEDC, called on customers having electricity debt burden to take advantage of the ongoing Accelerated Settlement of Arrears Project (ASAP) to get a discount on their debt.

Ekwekwu explained that the discount being offered by EEDC is a sort of incentive to spur the customer to pay up, “since no customer naturally enjoys debt hanging on his or her neck”. “If you pay gradually, there is an incentive for paying gradually; and if you pay back the debt in bulk, there is also an incentive for bulk payment. “So it is a means of removing some burdens from our customers so that they can pay and enjoy electricity supply effectively,” he said.

The chief technical manager said that vandalism of electrical installations/facilities had been a serious issue to EEDC, adding that we used the interactive session to highlight extensively on it as our customers are also stakeholders in the electricity business. “We sought their help and that of the various vigilante groups to continue to help us (both EEDC and customers) to ensure that they monitor and question any unauthorized person getting close or moving around electricity installations around their neighbourhood/community. “We cannot be everywhere as a company; but where our facilities and installations are located are closer to our customers and helping us would give a clear-cut win-win situation for everybody,” he said.

He also called on customers to take advantage of the ongoing mobile Meter Asset Provider (MAP) metering programme and ensured prepaid meters are installed for them. According to him, under the mobile MAP programme, prepaid meters are installed the same day once a reimbursable payment is made after customer’s provision of means of identification and electricity bill. One of the customers, Mr Okwudili Ene, said that there was a need for EEDC to energise the transformer in his street within the Amaechi Awkunannaw axis of Enugu since the people of his street had made efforts to pay up their debts.

Also Read: Ene also requested for an additional transformer for his area as the one current serving seems to be overloaded going with the number of customers connected to the transformer. Another customer, Mr Obinna Ugwu, urged EEDC to get its mobile MAP meter programme to Garki area for people within that axis of Enugu metropolis to enjoy instant and one-shop pre-paid meter installation.

However, bulk of the customers coming from outside the metropolis requested de-bulking of their transformers, installation of more transformers and if possible, placing everybody on pre-paid meters.

Tags:

gusto listed on couponmatrix.ukhoppa listed on couponmatrix.ukifly listed on couponmatrix.ukprobikekit listed on couponmatrix.uktopps-tiles listed on couponmatrix.ukundone-watches listed on couponmatrix.uk
gusto listed on couponmatrix.ukTry a mouthful of exquisite cooking and come back for plenty more at your nearest Gusto, the easy-eating Italian chain that’s become the hallmark of a good night’s dining across the Midlands, North and Scotland. Get your hands on the best Gusto vouchers going at Groupon and indulge in a discount dish, complimentary wine pairing or even squeeze in a dessert for good measure. Whatever your personal palette may be, there’s a guaranteed cracker amidst the dozens of pastas, risottos, pizzas and mains at Gusto.
hoppa listed on couponmatrix.ukArrive happy with Hoppa, the transport search engine that’s dedicated to finding you the best-priced travel deals possible. Hoppa compares thousands of providers from all over the world so you can choose a travel solution that suits your needs perfectly. Kick-start your journey with Hoppa discount code and jump in a Hoppa shuttle or private car hire for less. Whether you’re looking for an economy option or something a little more luxurious, Hoppa can get you where you need to be.
ifly listed on couponmatrix.ukExperience the high-octane thrills awaiting you at iFLY, the indoor skydiving centre that allows you to learn, train and enjoy the effects of free-falling. Whether you’d like to earn the wings needed to compete professionally or just to enjoy the experience, an iFLY voucher can ensure you get maximum airtime at the lowest possible price. With beginners classes, group flights and even VR jumps available to try, jumpers of all ages and skill level will find something to keep them comfortably buzzed at iFLY.
probikekit listed on couponmatrix.ukWhip your bike into shape for the road with the diverse range of quality cycling gear available at ProBikeKit, and get set to experience the ride of your life. Elevate your road cycling experience with components, clothing and accessories from some of the best brands in the business - just don’t forget to add a ProBikeKit discount code to your shop to cut the cost of your haul! From tough tires and pro maintenance tools to training tech and supplements, ProBikeKit has everything you need to keep yourself at the peak of your game.
topps-tiles listed on couponmatrix.ukTopps Tiles have nearly 70 years of experience to help you with everything you need. While the company started out in Manchester, they’re now present in 330 UK locations! But if you’re looking to freshen up your home, make the most of online shopping and find yourself a Topps Tiles discount code available at Groupon.
undone-watches listed on couponmatrix.ukFounded in 2014, UNDONE Watches is a young and innovative watch brand that offers custom watches. Their designs are inspired by vintage and military watches, with a focus on quality and attention to detail. With a UNDONE Watches voucher code, you can enjoy savings on your next purchase of one of their stylish and unique timepieces. At Groupon, we are always on the lookout for voucher codes and discount codes that can help you save money. When it comes to UNDONE Watches, we have a variety of codes that you can use to get discounts on their products. Whether you're looking for a code for free shipping or a percentage off your purchase, we have you covered. So be sure to check back often for the latest and greatest UNDONE Watches voucher codes. One of UNDONE Watches' most popular products is the Military Chronograph watch. This rugged and stylish timepiece is inspired by vintage military watches and with its 100-meter water resistance and Swiss movement, this watch is built to last. So if you're looking for a quality watch with an UNDONE Watches discount code, the Military Chronograph is a great option.