Sabre Introduces New Service for Flight Disruptions

Sabre and Plan3 have entered into an agreement, which will provide a win-win for airlines and passengers Sabre Corporation, a leading travel technology provider, recently announced a new agreement with automated airline disruption management solution Plan3 to enable airlines to be more proactive when disruption strikes.

The new alliance will allow Plan3 to draw upon Sabre’s extensive industry reach and deep domain knowledge in airline technology to help accelerate the adoption of its service, while enabling Sabre to quickly deliver a holistic approach to passenger disruption for its airline partners. Plan3 will link via APIs and web services to augment native irregular operations and schedule change options available through an airline’s Passenger Service System (PSS). “We’ve all seen, and many of us have experienced first-hand, increased disruption in this post-pandemic recovery era, so it’s more important than ever that airlines have an intuitive passenger disruption management tool that can enhance customer satisfaction, maximize operational efficiencies, and reduce recovery costs,” said Sveinn Akerlie, Plan3.

Plan3 is a unique solution in the disruption management space. Utilizing powerful automation, the tool enables airlines to respond to thousands of unique passenger disruptions at once.

Its unique ‘issues dashboard’ allows airlines to monitor and react to the disruption status of passengers at an individual level, flagging any travellers that will experience issues due to a disruption event. Designed for the travel recovery era, with no significant upfront investment or deep system integration required to get started, Plan3 is PSS agnostic and content provider agnostic, meaning it can complement Sabre’s own ecosystems and product offerings, as well as being used by airlines on other systems. Their smart recommendation solution is ideal for retail-focused airlines who offer customers various ancillaries through third-party partners.

Plan3 holistically looks at the customer’s entire journey to make rebooking recommendations across flight, hotel, car, and more. “One of the challenges of disruption recovery is to ensure that the entire traveler journey is considered, from flights, to hotels, to pre-booked ancillaries such as in-flight meals.

Plan3 provides depth and breadth of inventory, as an agnostic aggregator of disruption-related content to bring greater choices to passengers,” said Mike Barrera, VP Product Management, Sabre. Using Plan3’s ‘option creator tool’, airlines create holistic ‘option packages’ containing new flight options, as well as hotel rooms, meal vouchers, ground transportation and gift cards. Option packages are then sent to the passenger for them to make their preferred selection, directly from their personal device.

The entire flow can be fully automated from templates, enabling airlines to respond to even the most complex of issues within just a few minutes.

Follow GTP Headlines on Google News to keep up to date with all the latest on tourism and travel in Greece.

Tags:

appliances-direct listed on couponmatrix.ukcommunity-fibre listed on couponmatrix.ukdrink-supermarket listed on couponmatrix.ukgarden-trading listed on couponmatrix.uklaylo listed on couponmatrix.ukshell-energy listed on couponmatrix.uk
appliances-direct listed on couponmatrix.ukWhether you’re looking for a washing machine, fridge freezer or a brand new TV, Appliances Direct offers access to more than 100,000 household products, designed for the modern lifestyle. Add an Appliances Direct discount code to your shop to score even greater savings on already reasonably priced items, delivery and installation. With the choice of superstore and the convenience of online shopping, why turn anywhere else for all your appliance needs?
community-fibre listed on couponmatrix.ukCommunity Fibre makes broadband simple. With fairer prices, transparent packages and unrivalled speeds, this is internet that works for you. With a Community Fibre promo code, you can cut the cost of your monthly bill - just jump online to find a package that works for you! Get ready to make the switch to the best fibre broadband yet - with its very own, fully fibre optic network that goes all the way into your home, you’re guaranteed to get the best speed and the most reliable connection.
drink-supermarket listed on couponmatrix.ukFeeling thirsty? Head to DrinkSupermarket for a world class range of beer, wine, spirits and liqueurs, all available at the click of a button! It’s the perfect place to find party favourites or hard-to-find bottles that aren’t on your standard supermarket shelves. Make the most of a DrinkSupermarket discount code to save next time you stock up!. Looking for the perfect present? Head to the ‘gift ideas’ section to find a taster set or gift wrapped bottle that’s sure to fit the bill.
garden-trading listed on couponmatrix.ukGarden Trading was created to help you transform your home into everything you've ever dreamed of. Complete with indoor and outdoor lighting, delightful seating and storage solutions, there's lots to discover with the Garden Trading discount code from Groupon. Passionate about comfortable and visually pleasing surroundings, let Garden Trading beautify your home with little effort and reasonable prices.
laylo listed on couponmatrix.ukLaylo makes boxed wine, but not as you know it—think delicious, sustainable wine sourced from small-scale producers across the world. Because it’s boxed, you can enjoy the occasional glass, whenever you want. Fresh for 6 weeks in beautifully designed packaging, Laylo wines are available with free next day delivery for an affordable, high quality tipple. Make the most of a Laylo discount code to save on your first box—you can thank us later!
shell-energy listed on couponmatrix.ukLook to tomorrow’s world with Shell Energy, the supplier who sources only 100% renewable electricity for millions nationwide. With a dedication to forward-thinking through eco-friendly energy sources, smart technology and top-coverage broadband, switching and saving is a no-brainer with the latest Shell Energy discount from Groupon. With loyalty discounts to reward their customers and boiler cover to help insure against any rainy days, it’s easy to see why so many stay with Shell.