FAQ
Q: How often should I clean the cat water fountain?
A: We recommend cleaning the cat fountain every two weeks.
Q: How do I get a weekly/monthly replacement filter?
A: PLOOHT cat fountain has a smart prompt, when the filter change yellow light is on, we need to change the filter (AFTER WORKING 300 HOURS). More filters, you can search “B09YQZK8L2” on Amazon.
Q: How do you judge the water level of the cat fountain?
A: Have marked the “MIN” and “MAX” lines on the tank. Of course, you can add water according to the color of the LED light on the water tank of the cat drinking fountain. When the red light shows, you need to add water.
Q: What should pumps take into account?
A: First, the pump needs to be cleaned every 2 weeks; When the water level in the tank is too low, the pump stops working and a red light comes on.
Q: When should the cat fountain be charged? How long does the charge take?
A: When the battery light is yellow, you need to charge the cat fountain. When charging normally, it shows a blue light. Generally, it can be charged in 4-6 hours.
Tags: Cats
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