What should I pay attention to when swapping microSD cards?
Do not hot-swap microSD cards. Insert/remove only when the device is off. Format the card before use, or the video may not save, and continuous recording may fail.
Does HomeBase Mini work with a 5V/1A power adapter?
No. You must use a 5V/2A power adapter to ensure stable and reliable operation.
What is the storage capacity and why is HomeBase Mini’s available space below 8 GB?
eufyCam C35 has no built-in storage. Use microSD cards (up to 256 GB) or HomeBase Mini with 8 GB eMMC and support microSD up to 1 TB. Part of the eMMC is used for firmware, so it’s less than 8 GB.
How do I connect my eufyCam C35?
Open or update the eufy App. Power on HomeBase Mini with the original adapter and connect the network cable. In the App, scan the code on the device to add it. Charge eufyCam C35, scan its code, and select Connect to HomeBase.
Which HomeBase can I connect my eufyCam C35 to?
eufyCam C35 can be connected to HomeBase Mini or HomeBase S380. It is not compatible with eufy HomeBase2.
Effortless Security, Anywhere: Easily mount with magnets, rope/string, screws, or simply place on any flat surface to effortlessly install your security camera outdoors or inside. Note: To ensure full functionality, ensure your eufy App is updated to version 5.2.10_16477001 (iOS) or 5.2.10_17014 (Android) or newer.
Lifelike Footage, Even at Night: High-quality lens with a larger aperture and upgraded sensor ensures you enjoy vivid, lifelike images in crisp detail. PureColour Vision delivers clear nighttime monitoring in full colour without the need for spotlights or infrared.
Subscription-Free Security, On-Device Storage: On-device storage ensures anytime access to all your events via the eufy app. Store footage on HomeBase Mini (up to 1TB with microSD card, not included) or directly on your camera (up to 256GB with microSD card, at least 32GB recommended, not included).
Smart Detection with an Instant Response: AI detects people, faces, vehicles, and pets and sends you instant alerts so you always know when something important happens then actively deters threats with sound and light. Set custom activity zones to ensure you only get notifications that are important to you.
Cross-Camera Tracking: Advanced AI algorithms enable your system to work together more intelligently, automatically tracking movement between cameras and collating footage for complete events viewable in the app.
Quick Setup, Expanded Storage, Central Control: Instantly connect and control all your devices with HomeBase Mini, your smart security hub. Enjoy quick multi-cam setup, unified on-device storage that's expandable up to 1TB, and control of your security with enhanced AI features.Note: The camera is not compatible with HomeBase 2.
Stable 2.4 GHz Wi‑Fi Connection: Enjoy reliable transmission and instant alerts with 2.4 GHz Wi‑Fi connectivity for continuous monitoring without signal drops.
What should I pay attention to when swapping microSD cards?
Do not hot-swap microSD cards. Insert/remove only when the device is off. Format the card before use, or the video may not save, and continuous recording may fail.
Does HomeBase Mini work with a 5V/1A power adapter?
No. You must use a 5V/2A power adapter to ensure stable and reliable operation.
What is the storage capacity and why is HomeBase Mini’s available space below 8 GB?
eufyCam C35 has no built-in storage. Use microSD cards (up to 256 GB) or HomeBase Mini with 8 GB eMMC and support microSD up to 1 TB. Part of the eMMC is used for firmware, so it’s less than 8 GB.
How do I connect my eufyCam C35?
Open or update the eufy App. Power on HomeBase Mini with the original adapter and connect the network cable. In the App, scan the code on the device to add it. Charge eufyCam C35, scan its code, and select Connect to HomeBase.
Which HomeBase can I connect my eufyCam C35 to?
eufyCam C35 can be connected to HomeBase Mini or HomeBase S380. It is not compatible with eufy HomeBase2.
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